Shipping Information

 

We ship to most locations within Canada, and our shipping rates are based on the weight and dimensions of your package, as well as your delivery address. Our shipping rates are calculated in real-time during checkout, so you can see exactly what you'll be charged before you place your order.

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Please note that some remote or rural locations may require additional shipping fees or longer delivery times. We'll contact you if this is the case with your order.

 

We offer a range of shipping options to meet your needs, including:

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• Standard Shipping: Orders are typically delivered within 3-7 business days, depending on your location.

• Express Shipping: Orders are typically delivered within 1-3 business days, depending on your location.

• Same-Day Delivery: Available in select locations for orders placed before a specified cutoff time. Additional fees apply.

 

Once your order has been shipped, we'll send you a confirmation email with a tracking number so you can track your package online. If you have any questions about your order or shipping, please contact our customer service team.

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Returns and Exchanges

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We want you to be completely satisfied with your purchase, so we offer a hassle-free return and exchange policy. If you're not happy with your order for any reason, you can return it for a full refund or exchange it for a different item within 30 days of receipt.

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To initiate a return or exchange, please contact our customer service team with your order number and reason for the return. We'll provide you with a return shipping label and instructions for returning your item.

Please note that items must be returned in their original condition and packaging, and you are responsible for the cost of return shipping. Once we receive your returned item, we'll process your refund or exchange within 7-10 business days.